Careers at Tech Plus
Join a small team that does big things
We’re a close-knit, fast-moving IT team in Oakland. If you’re curious, self-motivated and love solving problems for great people, we’d love to hear from you.
Get in Touch →What you’ll do
On-site in Oakland, California
This is an in-person role based at our Oakland office and client sites around the Bay Area. We are not hiring remote employees at this time.
Who we’re looking for
Apply if this sounds like you
Is this you?
You’re unique, self-motivated, entrepreneurial and – most of all – passionate. You love to learn, you’re not afraid of a challenge, and you’re a geek at heart and proud of it.
You get stuff done
You’re a productivity ninja who thrives in a busy, fast-paced environment – and you’d rather be on a small, agile team than in a corporate gig full of bureaucracy.
Bring your whole self
Express your personality, keep growing, and work alongside a small team of quirky, fun, brilliant people who want to work hard and succeed together.
About us
Our clients make Tech Plus awesome
They’re creators, craftspeople, artists, advisors and experts – and great people to work for. We’re their outsourced IT department, supporting small businesses of roughly 25–75 employees for a fixed monthly rate.
We’re a customer-obsessed, growing team with big goals – and we’re always looking for great people to help us get there.
Read our values →The job · Desktop support engineer
What you’ll do
This is an on-site role – you’ll split your time between client sites around the Bay Area and our Oakland office at ArtThaus Studios.
Help desk
Answer client calls and emails, prioritize cases and resolve issues within our clients’ SLAs.
Taking ownership
See every issue through to completion while juggling multiple cases in a busy IT support environment.
Documentation
Log calls, emails, cases and time in Salesforce, and keep staff and clients in the loop.
Desktop support
Troubleshoot PC, Mac, iOS and Android devices and apps like Microsoft 365, QuickBooks and Adobe – on-site and remotely.
Light server admin
Check backups, antivirus and patching to keep client systems healthy.
Cloud
Support Microsoft 365, Google Workspace, Box and other cloud apps.
Networking
Set up and manage access points and cabling, with a working knowledge of firewalls, switches and VLANs.
Communication
Explain technology in plain English to everyone from front-desk staff to C-level executives.
What you’ll need
- 3+ years in a tech support or MSP role
- A relevant degree, industry certifications (Microsoft, Cisco, CompTIA, VMware…) or equivalent hands-on experience
- Strong problem-solving – you research, call vendors and think critically
- Good time management and weekly goal-setting
- A valid California driver’s license
- Occasional evening or weekend rotation for IT emergencies (rare)
- Able to lift up to 50 lbs (servers are heavy!)
The perks
- Competitive salary
- Health benefits
- FSA with a company match – contribute up to the IRS maximum ($3,400 for 2026)
- Unlimited PTO
- Choice of PC or Mac, iPhone or Android
- Con fund
- Free parking and walking distance to BART
- A cool building with lounges and a giant rooftop patio
- Friday beer o’clock when we hit our goals
- Office snacks, good coffee and high fives
To apply
Think you’d be a great fit?
Send us a note through our contact page with a little about yourself – we’ll be in touch. On-site in Oakland only – no remote positions at this time.
Get in touch
Tell us about yourself and the role you’re interested in.