Managed IT for grocery stores · Bay Area
IT support for independent grocery stores
From the registers to the back office to the produce buyer’s ordering system, we keep local grocers running – so your team can focus on shoppers, not technology.
Book an IT Consultation →POS systems we supportEvery penny matters
Thin margins. High labor costs. Technology that has to work.
Grocery stores run on tight budgets and small margins, and labor is one of the biggest costs in the business. When your point of sale, inventory and ordering systems run efficiently, your team spends less time waiting on technology – and that savings goes straight to the bottom line.
- Checkout lanes that stay up – no lines backing up while a register reboots
- Inventory sleds that sync the first time, in every aisle
- Ordering tied to your POS, so buyers aren’t re-keying numbers
- Fewer hours lost to IT problems – for managers, buyers and cashiers
- One call for everything instead of juggling a dozen vendors
Who we work with
We love local, independent grocers
Independent grocery stores are the heart of their neighborhoods. We’ve spent years helping East Bay grocers keep their stores running, including:
Market Hall Foods
Castro Valley Natural Grocery
Alameda Natural Grocery
Point of sale systems we support
We know your registers
Your point of sale is where every dollar comes in. We support the systems independent grocers use most – the software, the payment terminals and the network that keeps them online.
ECRS
The point of sale most of our grocery clients run. We support the registers, scales, back-office software and integrations that tie ECRS into the rest of the store.
What we support
Everything a grocery store runs on
Point of sale
Registers, payment terminals, receipt printers and scanners – plus the POS software and the network behind it.
Wi-Fi for sleds & shoppers
Coverage for handheld inventory sleds in every aisle and the back room, and a secure guest network for shoppers that’s kept separate from your registers.
Reliable, secure Wi-Fi →Ordering & back office
Support for the ordering system, item and price files, and the back-office computers your managers depend on.
Every buying department
Dairy, produce, grocery, bulk, wellness – each buyer has their own vendors, portals and ordering tools. We keep them all working.
Accounting
QuickBooks and the other accounting packages your bookkeeper and owners use, connected to your sales data.
Deli scales
Label scales in the deli, meat and produce departments – networked, synced with your POS and printing correctly.
Security cameras
Every type of camera system – new installs, upgrades and support for what you already have.
Phones & overhead paging
Business phones, overhead paging and the music-on-hold that ties your store together.
Lower your phone bill →
Wi-Fi for the whole store
Coverage for sleds, scales and shoppers
Grocery stores are hard on Wi-Fi – metal shelving, walk-in coolers and long aisles all get in the way. We design networks that keep inventory sleds and scales connected everywhere, with a secure guest network for shoppers that never touches your registers.
- Inventory sleds connected in every aisle and the back room
- Guest Wi-Fi isolated from point of sale and payments
- Separate, secure networks for cameras and scales
- Monitored 24/7 so dead spots get fixed fast
Security cameras
We support every type of security camera system – and we’ll help you find the footage when you need it.
- New installs and upgrades of existing systems
- Help reviewing and exporting footage
- Remote viewing for owners and managers
- Recording retention set to fit your needs
Phones & overhead paging
From the front registers to the receiving dock, your team needs to reach each other fast.
- Business phone systems and desk phones
- Overhead paging throughout the store
- Music-on-hold and in-store announcements
- Lower phone and internet bills
Why Tech Plus
An IT team that understands grocery
- We know grocery – the POS, the buyers, the scales and the back office
- Local and on-site when something needs hands-on attention
- Fixed monthly pricing that fits a tight budget
- Plain-English help for cashiers, buyers, managers and owners
- Security built in – for payment systems, cameras and guest Wi-Fi
Let's talk
Keep your store running – and your costs down
Tell us about your store, your point of sale and what’s slowing your team down – we’ll show you where technology can help.
Let's Zoom
Pick a time that works and we'll meet you on Zoom.