Managed IT · Oakland & the Bay Area

Outsourced IT support for growing Bay Area businesses

Tech Plus is an Oakland-based managed IT provider for businesses with 20–150 employees. Our in-house engineers keep your team running – so you can cut IT costs and focus on your business.

Book a Free Consultation →What's included
24/7 monitoring100% in-house help deskFree on-site supportBackup & recoveryIT roadmap

 

What's included

Everything you’d expect from an IT department

Choose our team of IT engineers as your outsourced IT department – one flat monthly agreement covering support, security and planning.

Proactive 24/7 monitoring

We monitor your network, servers and workstations around the clock and fix issues before they impact your operations.

In-house help desk

Experienced engineers who can solve your problem in one call. Our team is 100% in-house – no offshore call center.

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Data backup & disaster recovery

Your critical data is backed up and recoverable in the event of a system failure, ransomware attack or disaster.

Strategic IT planning

We build a short- and long-term IT roadmap with you that aligns with your business goals and budget.

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Cloud services

Microsoft 365, Google Workspace and the latest cloud platforms – set up and managed for efficiency, scale and collaboration.

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White-glove onboarding of new staff

We integrate with your HR platform, so we know the moment an offer letter is signed and can start getting equipment and accounts ready.

Cybersecurity built in

Endpoint protection, MFA, email security and patching are part of the service – not an expensive add-on.

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Networks & Wi-Fi

Firewalls, switches and Meraki Wi-Fi, designed, installed and managed by the same team that supports your users.

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Remote, hybrid or in the office

Support that follows your team

Whether your people work from the office, from home or across the country, they get the same fast, friendly support.

Always-free overnight shipping

We keep spare workstations and parts in our Oakland office, ready to ship overnight to your remote team members.

Always-free on-site support

No extra fees for on-site visits. We’re happy to schedule weekly or monthly visits, or come by whenever you need us.

Sophisticated remote tools

RMM, remote support, video meetings and ticketing – plus cloud-managed networks, so we can help you instantly wherever you are.

Tech Plus Consulting shipping boxes ready to go out to remote employees

Co-managed IT

Already have IT staff? We’ll work alongside them.

Not every company needs to hand over all of its IT. Co-managed IT gives your in-house team an extra set of hands – we take the routine work or the big projects, so your people can focus on what matters most.

Your users→Tech Plus tier 1→Your IT team
Talk about co-managed IT →

Tier 1 help desk with escalation

We answer the day-to-day tickets – password resets, new laptops, printer and email issues – and escalate anything that needs your team, fully documented in your ticketing system.

Special projects & extra hands

Office moves, cloud migrations, network upgrades, security and compliance work – we bring the people and the expertise for the big projects, without pulling your team off their day jobs.

How we get started

From first call to fully supported

1

Free consultation

We learn how your business works, what’s frustrating your team and where your risks are.

2

Assessment

We review your network, devices, accounts and security, and document everything we find.

3

Onboarding

We take over support, install monitoring and fix the urgent issues first – with a clear plan for the rest.

4

Ongoing support & roadmap

Day-to-day help desk, proactive maintenance and regular check-ins on your IT roadmap and budget.

Let's talk

Ready to hand off your IT?

Tell us about your team and your current setup – we’ll show you what managed IT with Tech Plus would look like.

Let's Zoom

Pick a time that works and we'll meet you on Zoom.

Schedule Now →