Managed IT for law firms · Oakland & San Francisco
IT support built for Bay Area law firms
White-glove support for partners, attorneys and staff – with engineers who know your legal software, protect privileged client data and never waste your billable time.
Book an IT Consultation →Legal software we supportWe respect your billable time
Your clients bill in 6-minute increments. So should your IT.
Partners are busy and often short on time. They need technology that works – and an IT team that communicates efficiently and professionally. The biggest complaint we hear from firms is IT people who waste their time.
“Our engineers often put in 20–45 minutes of prep work before calling back an attorney for a 5-minute call.”
That isn’t an exaggeration. We do the homework first, so your partners, attorneys and staff get answers – not questions.
What we support
Everything your firm runs on
White-glove service
Responsive, professional support for partners, attorneys, paralegals and office managers – in plain English.
Document management
Setup and support for DMS platforms like iManage, NetDocuments and eDocs, including check-in/check-out and audit trails.
Practice management & billing
Clio, Tabs3, PCLaw, Juris, TimeSolv and more – working smoothly with the rest of your systems.
eDiscovery & legal hold
Google Vault or Microsoft Purview to retain, search and produce email and files – even after a user deletes them.
Cybersecurity & client audits
We help you answer client security questionnaires, IT audits and cyber insurance requirements – and put the controls in place.
Our security services →Print management
Copiers, scanners and cost-recovery software like PaperCut and Print Audit, so print billing lands on the right matter.
Google Workspace & Microsoft 365
Administration, migrations, secure archiving and encrypted email for client communication.
Cloud & on-prem
Cloud apps, SaaS and the on-premise servers some legal software still needs – supported together.
Moving to the cloud →Legal software we support
We speak your software
Legal software is unique – often a little behind the times, but it still has to work and integrate with modern tools like Microsoft 365 and Google Workspace. We’ve built strong relationships with legal software vendors, so we solve issues faster than IT generalists.
When a firm brings us software we don’t already support, we proactively take the vendor’s training and talk with their team about common issues – so when something breaks, we can fix it without waiting on hold with the vendor.
Cybersecurity for law firms
Is your firm properly protecting privileged client information?
Law firms are a prime target for ransomware and email fraud – they hold exactly the sensitive data criminals want, and clients increasingly ask firms to prove they protect it. Here’s the checklist we hold every firm to.
- A written cybersecurity policy covering training, passwords, disaster recovery and incident response
- Endpoint protection (EDR) on every computer, monitored 24/7
- Multi-factor authentication on email, your DMS and every remote login
- Every device inventoried and patched – including firmware on firewalls, printers and Wi-Fi
- Legal software kept up to date – DMS, case management, form tools, templates and Office add-ins
- Security awareness training for attorneys and staff, with regular phishing tests and retraining for anyone who clicks
- Mobile device management on phones and tablets that hold client email or files
- Encrypted email for sensitive client and vendor communication
- A next-gen firewall and security logs reviewed continuously, not occasionally
Protecting the firm
Built for deadlines that don’t move
Backup & disaster recovery
You’re trusted with tax returns, medical and banking records and more – encrypted in transit and at rest. And an outage is no excuse for a missed court deadline. We plan for:
- Encrypted backups in open, industry-standard formats
- Regular restore tests and disaster drills
- A recovery plan that brings calendars, case files and billing back first
- Archiving old files to cut storage costs
Secure remote access & mobile
Attorneys need case files in court, on the road and at home – and it has to be secure every time.
- VPN or zero-trust access – never exposed Remote Desktop
- Multi-factor authentication on every login
- Mobile device management to wipe lost or stolen phones
- Company email and files kept in a secure container
Security training for your team
Your security is only as strong as its weakest link – and anyone can click the wrong thing on a busy deadline day.
- Realistic phishing tests that mimic local courts and judges
- Instant training for anyone who clicks
- A dashboard showing who needs extra help
- Short updates on real attacks at staff meetings
Paperless office
Cut document storage costs
Storing physical files can cost a firm thousands. A good scanner, document management software and eSignature for client intake can shrink those bills dramatically – while making files searchable with a full audit trail.
We’ll help you choose the tools, train your staff and make sure your backup and disaster recovery plan covers your digital files.
In-house vs. outsourced
Should your firm outsource IT?
In-house IT gives you someone on-site and dedicated to your firm – but it’s hard to hire, train and keep good IT people in the Bay Area, especially if you’re not technical yourself. A managed IT provider gives you a whole team for a predictable monthly fee.
Explore managed IT →- Specialists when you need them – without hiring full-time for part-time work
- No recruiting or training headaches in a competitive Bay Area market
- Predictable costs with a fixed monthly fee
- Shared responsibility for keeping systems patched, protected and up to date
- Professional tools included – ticketing, monitoring and security software you don’t have to buy
- More time to practice law instead of managing IT
Let's talk
Learn how Tech Plus can help your law firm
Tell us about your firm, your software and what’s frustrating you about IT today – we’ll show you what better looks like.
Let's Zoom
Pick a time that works and we'll meet you on Zoom.